Information Collection and Use

Chicago Master Singers is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. At present, Chicago Master Singers collects information from our users only when a visitor uses our online order system to order concert tickets or merchandise or to make a donation.

Order

We request information from the user on our order form. Here a user must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customers' orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. At present, this site does not generate or make use of any cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We use a credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site contains links to other sites. Please be aware that Chicago Master Singers is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Surveys

From time to time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as ZIP code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with encryption software such as SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox, Apple's Safari and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing.'

If you have any questions about the security at our web site, you can send an e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Site and Service Updates

We also may send the user site and service announcement updates, which contain important information about the services offered at the site. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your ZIP code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by e-mailing our webmaster at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.